Products  

-How are our glasses made?

Our glasses are made of premium Italian Acetate

-Do your glasses offer protection? 

Oui, toutes nos lunettes Tenif sont équipées de verres avec  protection UV400 et sont conformes aux normes techniques et de qualités de l'union européenne 

Guarantee 

-What guarantee can I have for the glasses? 

We offer a 12-month warranty against manufacturing defects.

-How can I return my glasses?

If you are not satisfied with your purchase, you can return your glasses within 30 days of receiving your order. Returns are free in France. Please see our Return Policy for more information on the process.

-What should I do if I receive a defective product?

If you experience a defective product, we apologize for the inconvenience.

Product Photo: Please attach a clear photo of the defective product within 7 days, this will help us process your claim faster.

Orders and delivery 

-What are the delivery times? 

We ship all orders within 7 business days of validation.

-What payment methods are accepted?

All payments are processed through secure platforms to ensure the protection of your information.

• Bank card : Visa, MasterCard, American Express

Returns and Refunds

-What is your return policy? 

You have 30 days to return the package. If you are not satisfied, you will receive a full refund.
Please see the return policy for details.